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Concerns: Otentic and underlying labels, websites, and company names

Update: 18/06/18

We respect the privacy of everyone who comes into contact with Otentic. We ensure that any personal data you provide is treated as confidential. Personal data is processed in accordance with the requirements of the General Data Protection Regulation. This privacy statement describes how exactly Otentic handles personal data.

Personal data collection

We do our utmost to protect your personal data. We need your personal data to be able to keep providing our services to you. Otentic processes your personal data because you use our services and/or because you have provided your personal data to us.

Otentic processes personal data for the following purposes:

  • To provide and invoice for our services
  • To send our newsletters
  • To process your orders and to give you order status updates
  • Storage for the performance of the Agreement and publication in the Whois database
  • To take measures to improve our services and provide information and special offers.

Usage and website cookie data

Our website tracks data of visits to the site. This means that, in particular, your computer’s IP address, the time when the site was accessed and data sent by the visitor’s browser can be logged and used for the purpose of statistically analysing visitor and click behaviour on the website. This data is used to optimise the website. To perform analyses, we use Google Analytics. In doing so, we use Google’s privacy-friendly settings. For further information about the privacy consequences of such analyses, please go to the website of the Dutch Data Protection Authority. And for even more details, also read the Google’s privacy policy and the specific Google Analytics’ privacy policy.

The website may include links to third-party websites. Although such third-party websites have been selected with due care, Otentic cannot be held responsible for these third parties and the way in which they handle data (including personal data).

Data retention period and access

When someone subscribes to the newsletter, Otentic will store their personal data until this person unsubscribes from the newsletter. Aside from that, Otentic will store the personal data for a period as deemed relevant in light of the services Otentic provides. The above periods will apply unless Otentic is required by law to retain personal data for longer.

You have the right to access the personal data that Otentic holds on you after you have terminated the service. Please email requests for access, rectification, or erasure to cdoodewaard@otenticlogistics.nl. To verify that such a request for access has indeed been submitted by you, kindly attach a copy of your proof of ID to the request. To protect your privacy, please make sure you black out your passport photo and ID number on the copy of your proof of ID. Otentic will respond to your request as soon as possible, and at least within four weeks.

Use of the protected part of the website

If you are an employee of one of Otentic’s clients, you can request a username and password to be able to log in on the protected part of the relevant client’s website. As a user, you are personally responsible for proper use of the username and password. We assume that a person who logs in using a username and password is indeed authorised to use the username and password in question. If you suspect that unauthorised persons know the password, you must notify Otentic as soon as possible, so that we can take the appropriate measures.


We use the SSL (Secure Socket Layer) security system in conjunction with 128/256-bit encryption for data transfers. This technology offers the highest level of security and is therefore used by banks, for example, for data protection purposes during online banking. All payment methods we offer are secured using the above standard. The key or closed padlock symbol in your browser’s status bar confirms that your data has been encrypted before sending.


Otentic does not intend to collect personal data of persons aged under 18. We therefore do not offer services to minors. We advise parents to take an active interest in their children’s online activities so as to prevent personal data of children being collected without parental consent. If you are convinced that we have collected personal data of a minor without such consent, please contact us. We will then proceed to erase the personal data in question.


This website uses several cookies. For more details about cookies, please read our cookie statement


We send out a regular email newsletter to our clients and anyone who is interested. This newsletter is sent only to people who have subscribed to it. The subscriber file is used solely for sending the newsletter. Every newsletter contains a link that recipients can use to unsubscribe. The newsletter subscriber file will not be transferred to third parties.

Transfer of information or personal data to third parties

Otentic will not transfer personal data to third parties other than when required by law, on your request, or to processors engaged by Otentic to perform certain activities (such as the email tool provider, the CRM provider, the hosting party, and the IT administrator).

Access, information requests, rectification, and right to object

Any visitor to our website can let us know in writing by email that they do not wish to receive information about our products and services, for which they can use the below email address. And every visitor to our website has the right to request access to or rectification or erasure of their personal data. For more information about Otentic, our privacy policy, or to submit a request for access, rectification, or erasure, please email us on the address below. This is also the email address to use if you want to submit a complaint. Complaints about processing operations can also be submitted to the national supervisory authority.

Changes to the privacy statement

We reserve the right to change this privacy statement. Any changes will be published on this website. Otentic therefore advises you to check back on this website often to see whether there have been any changes. The current Privacy Statement was updated on Otentic.

Otentic Logistics ligt op een logistiek zeer centrale en strategische plek